Resources / Report a Problem

Water Quality Problems

For water quality problems such as fish kills, water well problems, unusual odors, sewage spills, stream buffer damage, dirty stormwater, etc. – Contact one of the following:

  • Tennessee Department of Environment and Conservation (TDEC), 1-888-891-TDEC (8332)
  • TDEC Nashville Field Office (local), 615-687-7000
  • Harpeth Conservancy, 615-790-9767, info@harpethriver.org
  • Metro Water Services, (615) 313-PURE or (615) 880-2420, stormwaterquality@nashville.gov
  • File a complaint under Tenn. Code Ann. § 69-3-118(a) with TDEC by filling out the online form.
    • You can do this by phone, but in writing is always advisable.
    • In the field on the form that says "Ask TDEC your question," the first line should say "COMPLAINT UNDER TENN. CODE ANN. § 69-3-118(a)" to get their attention.
    • Unless determined to be “duplicitous or frivolous,” a complaint made pursuant to § 118(a) triggers a duty to “immediately serve a copy of it upon the person or persons named in the complaint, promptly investigate the allegations contained in the complaint, and notify the alleged violator of what action, if any, the commissioner will take.” Tenn. Code Ann. § 69-3-118(a). TDEC has 90 days to resolve the issue.
    • WE WOULD ADVISE YOU TO TAKE AS MANY PICTURES AND VIDEOS (PREFERABLY DATE/TIME, GEO-STAMPED, ETC.) OF THE ISSUES AS YOU CAN, AND SEND THOSE TO THE SHERIFF, THE COUNTY STORMWATER COORDINATOR, TDEC, AND OTHERS.
  • Michael Scott, Williamson County stormwater coordinator, (615) 790-5809, michael.scott@williamsoncounty-tn.gov

For erosion problems, submit the location, problem, and images to TDEC's Stream Restoration Map.

 

Logjams Under Bridges

  • State Roads (Hwy 96, Hwy 100, Hwy 46, I 40, I 24, I 65, etc.), and Franklin Road (US 31) contact:
    • Amy Fiscor from the TN Dept. of Transportation, Amy.Fiscor@tn.gov
  • County Roads
  • City Roads

 


Wildlife Removal

If you have venomous snakes, beavers, or other unwanted critters, call:

 

Wildlife Rehabilitators

If you see an abandoned or injured animal, contact a certified wildlife rehabilitator.

 

Local Stormwater Office Contacts

If you observe a stormwater surge or would like to report stormwater runoff issues, call your local stormwater office:

  • Davidson County, 615-880-2420
  • Rutherford County, 615-898-7732
  • Williamson County, 615-790-9506
  • City of Franklin, 615-791-3218
  • City of Brentwood, 615-371-0080
  • City of Dickson, 615-790-5608

 


Local Government Contacts

Williamson County
County Mayor, Rogers Anderson:
1320 W. Main St. Suite 125
Franklin, TN  37064
Ph: (615) 790-5700
Contact Us
 
County Commission 
1320 West Main Street
Franklin, TN 37064
Phone:(615) 790-5712
Fax:(615) 790-5610
 
City of Franklin
Mayor's Office:
City Phone: (615) 791-3217
City Fax: (615) 790-0469
Home: (615) 794-9863
Email: ken.moore@franklintn.gov 
Web: www.kenmooremd.com
 
Davidson County
Mayor's Office:
100 Metro Courthouse
Nashville, TN 37201
Phone: (615) 862-6000
Fax: (615) 862-6040
 
Cheatham County
County Mayor David McCullough:
Phone: 615-792-4316
100 Public Sq. Suite 105
Ashland City, TN 37015
EMAIL
Website: http://cheathamcountytn.gov/government/